Testimonials
"Working with Emma is transformative"
"Highly recommend her to anyone considering her services"
"Highly recommend her to anyone considering her services"
"Emma's focused coaching unlocks your hidden potential, turning weaknesses into strengths from the first session. Through intentional collaboration and meaningful assignments, Emma guides you to remarkable discoveries. With her support, you'll secure your ideal role with newfound confidence, embrace your authentic self, and excitedly pursue your passions. Emma's guidance fuels discovery, accountability, and growth."
Kristine A.S. - Senior Customer Success Manager
"Highly recommend her to anyone considering her services"
"Highly recommend her to anyone considering her services"
"Highly recommend her to anyone considering her services"
"I worked with Emma for several years at Pole Star. She puts people first, whether that be her team members or customers. She is incredibly dedicated, personable, and kind, and frankly, I miss being around her every day. Emma is now coaching and guiding others in customer success, and I highly recommend her to anyone considering her services."
Alan P - Founder (IseoBlue.com)
"An asset to any team or business she works with"
"Highly recommend her to anyone considering her services"
"An asset to any team or business she works with"
"It’s been fantastic working with Emma. With her exceptional leadership, deep subject matter expertise, and effective problem-solving skills, Emma has consistently driven improvements in our support operations. Her commitment to customer satisfaction & deep understanding of our customers & their needs was instrumental in achieving a high CSAT consistently. Emma is also a lot of fun, collaborative, knowledgeable and will be an asset to any team or business she works with."
Noyonika B - Global C-Suite Leader, GTM Advisor & Business Founder
"I Can't recommend Emma highly enough"
"A true professional, dedicated to delivering high-quality work"
"An asset to any team or business she works with"
I can’t recommend her highly enough. She made me feel completely comfortable and supported. Emma brings an incredible depth of real-world experience to her coaching, which means she truly understands where you’re coming from and offers insights that are both relevant and deeply impactful.
She really helped to get me un-stuck and offered guidance that wasn’t just thoughtful, but genuinely transformative. Her ability to listen, challenge, and reflect back what really matters is exceptional.
If you have the chance to work with Emma, take it. She's brilliant.
Kate C - Principal Client Success Manager
"A legacy that continues to thrive today"
"A true professional, dedicated to delivering high-quality work"
"A true professional, dedicated to delivering high-quality work"
"Emma's dedication to Customer Service and Success was matched by her adeptness in handling organisational and operational challenges.
Over the years, Emma's direct reports have been grateful recipients of her wide experience, thoughtful mentorship, and focused coaching - a legacy that continues to thrive today.
Emma's structured management approach played a pivotal role in developing Pole Star’s global support teams and establishment of a highly effective follow-the-sun model, which today stands as a benchmark for exceptional customer support.
Emma's impact has left an indelible mark that will undoubtedly endure."
Julian L - Former CEO at Pole Star Global
"A true professional, dedicated to delivering high-quality work"
"A true professional, dedicated to delivering high-quality work"
"A true professional, dedicated to delivering high-quality work"
"Emma is a true professional who is dedicated to delivering high-quality work and ensuring customer satisfaction.
Emma is an excellent communicator and has a keen eye for detail. She is always willing to go above and beyond to ensure that her team is successful. Her positive attitude and strong work ethic make her an asset to any organization.
I highly recommend Emma for any role that requires a talented and dedicated professional who is committed to delivering results. She would be an excellent addition to any team. "
Eric G - Senior Vice President at Insightsoftware